At Ishopbest, we pride ourselves in our product quality and strict quality control but to provide you with maximum peace of mind, we offer a comprehensive 7 Days Return Warranty. Buy with confidence and Enjoy a great Shopping at Ishopbest!

Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Custom designed, Intimate, health goods, personal care goods and Sanitary goods are exempt from being returned and or refunded

To complete your return, we require a receipt or proof of purchase.


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your wallet or original method of payment, within a certain amount of days.

Late or missing refunds:
If you haven’t received a refund yet, first check your wallet again.

If you’ve done this and you still have not received your refund yet, please contact us at

Sale items:
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and send your item to: ISHOPBEST, Shop 1, Block B, Olu & Olu Shopping Complex, Bypass, Akure, Ondo State, Nigeria.

To return your product, you should mail your product to: SHOPBEST, Shop 1, Block B, Olu & Olu Shopping Complex, Bypass, Akure, Ondo State, Nigeria.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.